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Delivery & Returns

DELIVERY & RETURNS

DELIVERY

We deliver your order directly to your premises. Orders received before 2.00pm for items that are in stock, will be despatched the same day for next day delivery. This may vary for items that are delivered outside the UK mainland.

Orders over £1500 excluding VAT are delivered free on our standard service. Delivery is £5.00 for all orders under 2.5m in length, and £25 for any items over this length. This applies to items that are available from stock and that can be delivered by parcel delivery on a standard courier. Certain exceptionally large or bulky products may carry an additional delivery charge which will be advised at point of sale. For clarification, please speak with a member of our sales team.

Once the goods are despatched they are insured against any transport risks without any additional cost to you. Should the goods be damaged on delivery please sign the proof of delivery note as damaged. Please then contact our sales office immediately. We will arrange for the good to be collected and for replacement goods to be delivered to you. Notification of our sales office should be no more than 5 days from the date of delivery.

RETURNS

At Origin Architectural we want you to be happy with your order. Goods ordered incorrectly or ordered in excess of the amount required may be returned provided that they are unused, in their original packaging and in good condition. There will be a collection charge to cover the cost of collecting the goods and returning them to our warehouse of £20. This may vary for bulky or long products. Please pack any goods to be returned securely and clearly label them with your name and order number. All damaged goods must be returned within 14 days of the date of delivery.

We offer a huge range of Glass Balustrades!

At Origin Architectural we can provide you with Railing Systems and Glass Balustrade solutions that suit the requirements of any project. Be it ease of installation, safety or aesthetics we can advise you on which products in our range are most appropriate for you. We pride ourselves on stocking products that are all rigorously tested and sold with certification from internationally recognised testing institutions, so when you buy a glass balustrade from Origin Architectural, you know your installation is in safe hands.

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