Delivery & Returns



We deliver your order directly to your shipping address. Orders received before 2.00pm for items that are in stock, will be despatched the same day for next day delivery. This may vary for items that are delivered outside the UK mainland, Scotland and Northern Ireland.

Delivery is £10.00 flat rate on smaller items and £25 flat rate on larger items. Your order will reflect one or the other automatically.

Some items such as SKYFORCE Juliet balconies are delivered free in most of the UK with some exclusions such as Northern Ireland, Scotland and parts of Kent & Cornwall. In these areas, a £100 shipping charge will be applied.

Bulky, complicated or long products may carry an additional delivery charge. Please enquire with our sales team about this.

Once the goods are despatched they are insured against any transport risks without any additional cost to you. Should the goods be damaged on delivery please sign the proof of delivery note as damaged. Please then contact our sales office immediately. We will arrange for the good to be collected and for replacement goods to be delivered to you. Notification of our sales office should be no more than 5 days from the date of delivery.


At Origin Architectural we want you to be happy with your order. Goods ordered incorrectly or ordered in excess of the amount required may be returned provided that they are unused, in their original packaging and in good condition. There will be a collection charge to cover the cost of collecting the goods and returning them to our warehouse of £50. This will increase for bulky or long products. In addition there will be restocking fee of 30% of the value of the order including VAT. Please pack any goods to be returned securely and clearly label them with your name and order number. Glass cannot be returned or the cost refunded after it has gone into production and/or delivered. No goods can be returned more than a month after they have been delivered.

All damaged goods must be returned within 14 days of the date of delivery. Provided that they are signed for as damaged and returned to us, replacement goods will be despatched within 14 days of receipt of the damaged goods by us.


All of our glass is cut to the sizes specified by you. During manufacture, there is a tolerance for all panels produced which varies depending on the size of the panel concerned. Origin Architectural accepts no liability for any panels being outside the tolerances in the table below.

Glass Tolerances

We offer a huge range of Glass Balustrades!

At Origin Architectural we can provide you with Railing Systems and Glass Balustrade solutions that suit the requirements of any project. Be it ease of installation, safety or aesthetics we can advise you on which products in our range are most appropriate for you. We pride ourselves on stocking products that are all rigorously tested and sold with certification from internationally recognised testing institutions, so when you buy a glass balustrade from Origin Architectural, you know your installation is in safe hands.

We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.

PLEASE NOTE: Measurement is taken from outside of profile to outside of profile.

Skyforce Top Mount according Test BS 6180 (0,74 kN/m)Tested to Aluminium
1000mm 12.76mm 300mm – 1100mm
1700mm 16.76mm 300mm – 1100mm
3000mm 21.52mm 500mm – 1100mm
(According test BS 6180) Tested on the basis that the minimum thickness of the aluminium frame is 1.4mm.   FIXING TO PVC FRAME SkyForce Top Mount Tested to Plastic According to the German Standard ETB Directive
1600mm 12.76mm 700mm-1200mm
2100mm 16.76mm (17.52) 900mm-1200mm
2600mm 21.52mm 800mm-1100mm
Tested on the basis that the metal insert in the frame is a minimum of 1.5mm in thickness. I attach a copy of the test report which is in German but which I think we can include anyway.   FIXING TO STEEL OR CONCRETE Skyforce is fully tested at a height of 1.1m up to a width of 3m when fixed to steel or concrete.
Glass H = Glass Height L = Glass Length Working Line Load
6.62 min. 300mm - max. 1100mm max. 1100mm 3.0 kN/m
6.62 min. 500mm - max. 1100mm max. 1100mm 3.0 kN/m
8.84 min. 300mm < 500mm max. 1100mm 3.0 kN/m
8.84 min. 500mm - max. 1100mm max. 1100mm 3.0 kN/m
8.84 min. 600mm - max. 1100mm max. 1700mm 1.5 kN/m
8.84 min. 300mm < 600mm max. 1700mm 0.74 kN/m
10.10.4 min. 300mm < 500mm max. 500mm 3.0 kN/m
10.10.4 min. 500mm - max. 1100mm max. 1100mm 3.0 kN/m
10.10.4 1100mm max. 3000mm 0.74 kN/m
10.10.4 min. 300mm < 1100mm max. 3000mm 0.36 kN/m
FIXED TO TIMBER OR STONE/BRICKWORK   No test data available.   For more comprehensive test data, click here